Adnams Reviews

I cannot fault Adnams for their customer services, they're a great company with some great products that you just can't get easily elsewhere.Unfortunately the thorn in their side is that they use Yodel as their courier. They have managed to damage two out of my last three orders. Adnams customer services have been consistently brilliant when sorting these issues out. Jemma is a credit to the company.

Great service and customer care, sometimes let down by their couriers, but who isn't these days. When their courier does let them down, they solve the problem the same day.

Why why why use Yodel who make you look so badI can’t fault Adnams communication and service but their chosen courier of Yodel is shocking. Every delivery out of 7 has had an issue requiring me to chase back with Adnams. Again no probs to communicate back with them, but 5* as a “Whole” is being let down by delivery.

Adnams have a great and unique range of beers, wines and spirits, some of which are among my favourites. My latest delivery was ordered yesterday and arrived this evening; they're not always as super-quick as that, but orders usually come in just a few days

Fantastic wines, reasonably priced, great beers, and all delivered quickly in sturdy packaging

After just drinking craft ale's and beers for the last few months' ghost ship was on my to-try list.The taste is like a cheap shandy with fresh squeezed lemon/lime added' hence a very bitter ale that leaves a rather tinned taste in your mouth even tho i have it in a bottle. Not a pleasant drink for me' i poured it down the sink after having a few mouthfuls. Very disappointed but as with most things' you won't no till you try and ghost ship is one i won't be revisiting even from a keg.

Great products, great value and superb service. Cannot fault this local company. Well done!

Great customer service. There was a mix up with delivery of my order but Adnams were quick to resolve and rectify the issue. Very impressed and both people I spoke to were great. Deducting one star for the initial mix up with my order.

Ordered Two days ago and delivered already. Great service and great prices.

I ordered a 5 ltr mini keg of Mosaic expecting it to be a fresh / live beer but when it arrived it turned out to be just a big can of filtered beer. They don't make this clear in the description. Expect better from a reputable brewery. Won't be ordering their mini kegs again.

One Star Too MuchAdams use the numpties at Yodel to deliver. Yodel apparently delivered a week ago. They did not I was here.Emailed customer services no response.Better to use Naked Wines. They use DPD and deliver next day.

Still waiting for delivery 6 days after ordering and told it will another 2 days!! We live in Chelmsford (about 40 miles from Southwold) and ordered goods are now 200 miles further away in north west England!!!